Common LaCie Failures
LaCie external devices – like any other hard disc devices – are simply standard IDE hard discs with a FireWire / USB boundary enclosed by a casing of plastic or metal. These devises house hard drives such as Maxtor, IBM, Western Digital, etc.
Symptoms of Failures
* Entire HDD is unobtainable and dies (worst case)
* Certain directories or files become difficult to access and vanish
* Overheating – There is no fan inside the external drive to cool it down, so the rate of failure will be much higher, especially when it’s hot.
* On powering up the drive, the system will be very slow while BIOS tries to identify the HDD. Whether identified or not, at the end of the day the system will fail.
Origin of Failures
Bad sectors – deterioration to the magnetic media causes raw spots and when the drive attempts to read the damaged data the result is scratching, freezing, clicking or ticking. Data is lost due to damage caused to the surface heads.
Read / Write head glitch – knocking, clicking, beeping sounds. A hard knock or fall, or unexpected termination may dislodge the heads. Then on start up, the heads are incapable of returning to their proper position, which results in the knocking/clicking sounds.
Firmware – when a module gets corrupted, the hard drive isn’t able to initialize correctly and stops working;
Possible error messages related to firmware:
“No operating system found”
“S.M.A.R.T. Capable But Command Failed”
“Primary Master Hard Disk Fail”
“Disk boot failure. Insert system disk and press enter”
“USB Device malfunctioned”
“Drive Mount Failure”
“Hard drive not recognized”
If you suspect at any time, that there is something wrong with your LaCie external drive, if it has crashed, or doesn’t want to start, cut off the power supply immediately and get into contact with a data recovery lab. This may be the only sure way to recover your data. Never try to fix the problem yourself – this will cause more harm than good.
Data Detect provides recovery on all LaCie Storage devices – some as shown.
DESKTOP HARD DRIVES
LaCie Golden Disk
Hi-Speed USB 2.0
LaCie Big Disk
Hi-Speed USB 2.0
LaCie Bigger Disk Extreme with Triple Interface
FireWire 800, FireWire 400, Hi-Speed USB 2.0
MOBILE HARD DRIVES
LaCie Ethernet Disk mini – Home Edition