Data Detect Mission Statement

Our mission is to maximise the chances of a successful data recovery while offering the best customer service experience. Data Detect understands the value of our client’s data and the importance of successful data retrieval. The first attempt at data recovery is often the best opportunity for a successful one. Our hard drive recovery engineers perform their data recovery services in a certified Class100 clean environment to optimize hard drive data recovery success rates. Our hard drive data recovery process is secure and we make use of the latest tools and technology. Data Detect hard drive data recovery services include desktop data recovery, laptop data recovery, removable media data recovery, raid data recovery, nas data recovery, san data recovery, iPod/iPhone & MP3 Player data recovery and digital camera data recovery.

Facing loss of data?

If you are faced with data loss or unstable storage media, Data Detect is your premium choice. With an unrivalled technology and skills mix, we are a world standard player in data recovery.

With a success rate in excess of 90%, repeatedly we achieve our objective to recover our client’s valuable data as quickly and as effectively as possible. We will ensure your peace of mind, as we do not charge you anything until your data has been satisfactorily recovered.

On top of that, we will collect your data from anywhere in Sydney and the surrounding areas. It will be transported safely to our advanced labs in Sydney, where our expert technicians will analyze your data, conduct the necessary recovery and return it back to you fast.

What should you do when facing a data emergency?

There are many causes for data loss. Most commonly, these occur when:

  • Files have unintentionally been erased
  • The boot record has been wiped out by a virus
  • A drive has been “F-disked” or formatted
  • An operating system no longer recognises a drive
  • There is physical damage to the media

Taking into account that you most likely do not have a feasible backup from which to restore, your first course of action should be to stop using the drive and call Data Detect immediately.

It is important to understand that even if you cannot directly access lost files, they still exist on your machine. When you accidentally erase a file, the data has not been permanently deleted from the drive. In fact, what simply happens is that the operating system sees the file as one that can be overwritten, in turn making space for new files. Provided that nothing new has been written to the drive, the data is still there and can still be successfully recovered.

One must not continue to use the drive, when containing unstable data, the entire data process can be doomed – as the chances are that some of the files will be overwritten. A simple act, like surfing the internet, can overwrite valuable data on the drive. Subsequent software installations – such as the installation of so-called data recovery software – can demolish up to one hundred times its data size. It is therefore important to never copy or install anything to a drive where data recovery is required. The best option available to you is to stop running the drive immediately.

Even when cases of unintentional deletion are at their most extreme, such as a drive formatted from FAT32 to NTFS, data is still recovered if handled by the right tools and technicians. So, if you do the right thing and shut down your drive immediately, the chances of your files all being in tact are high – and they can be reconstructed, in most cases, almost perfectly.

The biggest challenge, when needing to recover lost data, is a physical problem with the hardware or drive. This typically occurs when the drive is making unusual or strange noises, or a drive is no longer recognized by the BIOS. In such instances, data recovery software is not of much use and for each time that you run the drive, the chance of a successful recovery becomes less and less. In all cases of a physical data recovery, the device is transferred to a clean room, where the atmosphere is controlled.


Data Detect public service policy

As there are so many commendable charities that are desperately in need of support, it is a policy of ours at Data Detect to donate to the charities listed below – to spread the spirit of charity and increase awareness.

WWFThe Salvation Army